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DrPro Help & Learning, Pharmacy

How to Manage Pharmacy Orders in DrPro

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The Orders section is the core of your pharmacy operations in DrPro. It’s where you handle all patient prescriptions, manage walk-in sales, track payments, and maintain a clear record of dispensed medications. Step-by-Step Guide     Step 1: Navigate to the Pharmacy Orders Dashboard   From the main sidebar on the left, click on Pharmacy and then select Orders. This opens your main dashboard for all pharmacy transactions.   Step 2: Understand the Orders Dashboard   Your dashboard is organized to give you a clear view of your workflow: Tabs: Open Order: This is your active list, showing all pending prescriptions and orders that are yet to be completed and paid for. Completed: A history of all successfully processed and paid orders. Order List: Displays key details for each order, including the Order #, Date, Patient Name, Prescribing Doctor, and current Status. Search: Use the Search #Order bar to quickly find a specific transaction.   Step 3: Create a New Walk-in Order   Click the + Walk-in Order button in the top-right corner. An order creation screen will pop up. Fill in the top section: Select Patient: Choose the patient from your database. Enter Doctor Name: Input the name of the prescribing or referring doctor. Upload Result: Use this to upload a scanned copy of the physical prescription for your records. Add items to the order: Select Medicine: Find and choose the required medication from your inventory. Qty: Enter the quantity being dispensed. Click + Add Item. The medicine will be added to the list below, with details like price and subtotal automatically calculated. Repeat the process to add all required medicines to the order.   Step 4: Manage and Finalize an Order   Whether you’ve just created a new order or are managing an existing one (by clicking the “Action” icon from the dashboard), the process concludes in the Order Detail view. Review the Order Summary: Check the list of items, quantities, and prices. Apply Discounts: If needed, you can enter an Additional Discount percentage in the billing section on the right. The Grand Total will update instantly. Choose Final Actions (Optional): Check Send Prescription on Whatsapp to send a digital copy to the patient. Check Print Invoice to generate a physical receipt. Complete the Transaction: Click the Add Payment button to record the payment and finalize the sale. This will automatically move the order from the “Open Order” tab to the “Completed” tab. 👉 Continue learning with our next guide: How to Manage Your Pharmacy Stock in DrPro.

DrPro Help & Learning, Lab

How to Manage Your Patient Database in the DrPro Lab Module

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A well-organized patient database is the foundation of any efficient lab. The Patients section in the DrPro Lab module provides a centralized place to store, manage, and access all your patient information and their complete diagnostic history. Step-by-Step Guide     Step 1: Navigate to the Patients Section   From the main sidebar on the left, click on Lab and then select Patients. This will take you to your complete patient database.   Step 2: Add a New Patient   You can add patients directly from this screen or when creating a new order. To add one from the database: Click the + Add Patient button in the top-right corner. A pop-up form will appear. Fill in the patient’s essential details, including: Full Name (First, Middle, Last) Age and/or Birth Date Gender Marital Status Click Add Patient to save the new record. The patient will now appear in your main list.   Step 3: View and Search Your Patient List   The main screen displays a list of all your registered patients with key information at a glance: Patient: Name, age, and gender. Contact: Phone number and email address. Address: The patient’s primary address. To find a specific person quickly, simply type their name or contact details into the Search Patient bar.   Step 4: Access Detailed Patient Information   To see a complete profile for any patient, click View Patient in the “Action” column. A detailed view will open with two main tabs: Patient Info: This is the default tab. It displays comprehensive demographic data, including contact details, address, employment information, and any custom fields you have set up. Diagnostic Orders: This tab is crucial for a quick overview of the patient’s history. It shows a complete list of all past and present lab orders for that patient, including the test name, order number, and current status (e.g., Pending, Completed). This powerful feature allows you to access a patient’s entire testing history from one convenient location, improving continuity of care. 👉 Ready to create a new test for a patient? Head over to our guide on How to Manage Pharmacy Module!

DrPro Help & Learning, Lab

How to Process Lab Tests in the Work Order Section

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Once a sample has been collected, it moves from “Orders” to the Work Order section. This is your laboratory’s main workspace for inputting test results, getting them reviewed, and finalizing reports. This guide covers the end-to-end process. Step-by-Step Guide     Step 1: Go to the Work Order Dashboard   From the left sidebar, click on Lab and then select Work Order. This will open the main dashboard for all tests that are ready for processing.   Step 2: Understand Your Work Order Statuses   The dashboard is organized by the status of the tests, helping you manage your workflow efficiently: On Going: This is the default view, showing all tests for which samples have been collected and are awaiting result entry. Doctor Review: Tests where results have been entered but are pending review and sign-off by a doctor. Completed: All tests that are fully processed, reviewed, and finalized.   Step 3: Start Entering Test Results   In the On Going tab, you will see a list of tests waiting for data entry. Find the test you want to process in the list. Click on the Enter Report button in the “Action” column for that test.   Step 4: Fill in the Test Component Values   You will be taken to the result entry screen for the specific test (e.g., CBC – Haemogram). For each Component (like Hemoglobin, RBC Count), enter the measured Value in the provided box. The Unit and Reference Range are typically pre-filled for your convenience. Use the Highlight checkbox to flag any results that are outside the normal reference range, making them easier to spot on the final report. At the bottom, you can Select a Doctor to assign the report for final review. Once all values are entered, click Save to save your progress or Save & Complete to finalize the entry.   Step 5: Preview and Finalize the Report   Before finalizing, it’s always a good idea to see how the report will look. Click the Preview button in the top-right corner. A pop-up will show you the final Report layout, complete with patient details, results, and reference values. If everything looks correct, you can proceed to complete the work order. You can also use the Download button from the preview to get a PDF copy of the report. Finalizing the report will move it to the next stage, either “Doctor Review” or “Completed,” depending on your lab’s workflow. 👉 Continue learning with our next guide: How to Manage Your Patient Database in the Lab Module.

DrPro Help & Learning, Lab

How to Manage Orders in DrPro Lab Module

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The Order section of the Lab module is the central command center for managing all patient test requests. From here, you can create new orders for walk-in patients, track samples that need to be collected, process payments, and monitor the status of every test. Step-by-Step Guide   Step 1: Navigate to the Lab Order Dashboard   From the main sidebar on the left, click on Lab. The first option, Order, will take you to your main dashboard for all lab requests.   Step 2: Understand Your Order Dashboard   The dashboard gives you a complete overview of your lab’s operations at a glance: Main Status Tabs: New Samples: All newly created orders where the sample has not yet been collected. This is your primary action list. On Going: Orders where the sample has been collected and is currently being processed. Completed: All orders that have been fully processed and finished. Order Type Tabs: Lab Pickup: Orders for which a sample needs to be collected from an external location. Walk In: Orders for patients who are physically present at the lab. Order List: Each card represents a single order and shows key details like patient name, tests ordered, referring doctor, and payment status (Paid or Pending).   Step 3: Add a New Lab Order   Click the Add New button in the top-right corner to open the new order form. Fill in the required details: Select Patient: Choose an existing patient from the dropdown or click the “+ Patient” icon to add a new one. Referral Doctor: Select the doctor who referred the patient, if applicable. On Site Collection: Use this toggle if the sample collection is happening at the patient’s location instead of the lab. Investigations: Click “+ Add Investigations” to select the specific lab tests the patient needs. The billing total will update automatically. Click Complete to create the order. It will now appear in your New Samples list.   Step 4: Manage an Existing Order   To process an order, click on its card in the list. A detailed pop-up window will appear with several actions: Collect Sample: This is the first step. Click this button to confirm that you have received the specimen from the patient. This will likely move the order to the “On Going” tab. Add Payment: If the payment status is “Pending,” click here to record the payment received. Explain Notes: Add any specific comments, instructions, or observations related to the order. Cancel Order: If the order needs to be voided for any reason. Complete: Once the test is fully processed and results are ready, click this to finalize the order and move it to the “Completed” tab. 👉 Continue learning with our next guide: How to Process Samples in the Work Order Section.

DrPro Help & Learning, Supplier Onboarding

How to Add and Manage Your Products in the DrPro Supplier Module

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Your My Products catalog is the list of items you offer for sale to clinics and hospitals. Keeping this list accurate with your specific brands and pricing is key to receiving the right orders. This guide will walk you through adding new products to your personal catalog.   Step-by-Step Guide     Step 1: Navigate to the My Products Section   From the left sidebar, ensure you are in the Supplier module. Then, click on My Products. Initially, this page will be empty until you add your first product.   Step 2: Begin Adding a New Product   To start building your catalog, click the Add New Product button in the top-right corner. This will open a master list of all potential inventory items available in the DrPro system.   Step 3: Find and Select the Item You Supply   You will now see a general list of inventory items (like “pH meter,” “Wheelchairs,” etc.). Use the Search Supply bar to quickly find the generic product you want to add. Once you locate the item, click the toggle switch on the right side of its row to activate it.   Step 4: Enter Your Specific Product Information   Activating the toggle will open a “Product Information” pop-up window. This is where you add the details specific to your version of that product. Brand Name: Enter the brand of the product you sell. No Of Pieces Per Box: Specify how many units come in a standard package or box. Price Per Piece: Set the price for a single unit. Want to sell the same item under different brands? Just click the “+ Add Multiple Brand” button to add another set of details for the same product type. Click Submit to save this information.   Step 5: View and Manage Your Product Catalog   After submitting, you will be taken back to your My Products screen. The item you just configured will now appear in your list. This screen provides a summary of all the products you offer, showing the Inventory Name, your Brand Name, packaging details, and Price. The Action column will allow you to edit or remove products from your catalog at any time, ensuring your offerings are always up-to-date. 👉 Continue learning with our first guide: How to Manage Incoming Orders in the DrPro Supplier Module.

DrPro Help & Learning, Supplier Onboarding

How to Manage Incoming Orders in the DrPro Supplier Module

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As a supplier, efficiently managing orders from your clients is crucial. The Orders section in your DrPro Supplier Module is designed to give you a clear and organized view of all incoming purchase requests, helping you track them from pending to completion.   Step-by-Step Guide     Step 1: Navigate to the Supplier Module’s Orders section   From the main left sidebar, click on the Supplier icon. Inside this module, select Orders to open your main order management dashboard.   Step 2: Understand the Orders Dashboard   The page is divided into two main tabs to help you organize your workflow: Pending: This is your default view. It shows all new and active orders that require your attention and action (like packing, shipping, etc.). Completed: This tab contains a historical record of all orders that have been successfully fulfilled and closed.   Step 3: Find Orders Quickly with Search   If you need to find a specific order, use the Search Order bar. You can easily locate an order by typing in the Order #, Product name, or Buyer’s name.   Step 4: Reviewing Order Details in the List   The main table gives you all the essential information about each order at a glance: #Order: The unique identification number for the purchase request. Date: The date the order was placed by the buyer. Product: The item(s) included in the order. Buyer: The name of the clinic or customer who placed the order. Quantity, Price, Total Price: Details of the order value. Status: The current stage of the order (e.g., Pending, Shipped, Delivered). Action: Provides options to manage the order.   Step 5: Take Action on Orders   The Action column is where you manage the entire fulfillment process. While the exact options may vary, this is typically where you will: View the complete order details. Update the Status of the order as you process it (e.g., from “Pending” to “Shipped”). Finalize the order. Once an order is fully delivered and complete, marking it as “Completed” will automatically move it from the Pending tab to the Completed tab, keeping your active list clean. 👉 Continue learning with our next guide: How to Manage Your Products in the Supplier Module.

DrPro Help & Learning, Inventory / Order Management System

How to Track and Manage Your Purchase Orders in DrPro

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After you’ve created a purchase request, the My Orders section is your central hub to track its status from placement to delivery. This guide will show you how to view, search, and manage all your purchase orders effectively.   Step-by-Step Guide     Step 1: Go to the My Orders Section   On the left sidebar, click on Inventory. From the options that appear, select My Order. This will take you to the main orders screen.   Step 2: Understand the My Orders Dashboard   This screen provides a complete list of all the purchase orders you have created. If you are seeing “No Records Found,” it simply means you haven’t created a purchase order yet. Once you place an order using the “New Purchase” feature, it will appear here.   Step 3: Search for a Specific Order   Need to find a particular order quickly? Use the Search Order Request bar at the top. You can typically search by an Order ID, supplier name, or other details to instantly filter the list.   Step 4: Review Your Order List   Each order in the list will display key information at a glance, such as: Order ID: A unique identifier for your purchase. Order Date: The date the purchase was created. Supplier Name: The vendor you ordered from. Status: The current state of the order (e.g., Pending, Received, Canceled). Total Amount: The total cost of the order. Action: Options to view details or manage the order.   Step 5: View and Update Order Status   Clicking on an order allows you to see more details, including the specific items and quantities purchased. Most importantly, this is where you will update the order’s status once the items arrive. Marking an order as “Received” is the final and most crucial step. When you do this, DrPro will automatically add the purchased quantities to your main inventory, updating your Stock levels accurately. 👉 Now that you’ve mastered the full inventory cycle, head back to our guide on How to Manage Stock in DrPro to see your updated inventory levels!

DrPro Help & Learning, Inventory / Order Management System

How to Add a New Purchase in DrPro

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Keeping your stock levels accurate is crucial for smooth clinic operations. DrPro’s “New Purchase” feature makes it easy to record new inventory as it arrives. This guide will walk you through creating a new purchase order step-by-step.   Step-by-Step Guide     Step 1: Navigate to the New Purchase Section   From the left sidebar, click on Inventory. This will expand to show more options. Select New Purchase to open the purchase order screen.   Step 2: Choose Your Ordering Method   On the New Purchase page, you have two primary ways to add items to your order: Order by Product: This is the default option. Use this when you know the specific products you want to buy. Order by Supplier: Use this if you want to purchase multiple items from a single, specific supplier.   Step 3: Search and Select Your Product   Using the default Order by Product tab: Click inside the Search Inventory bar. Start typing the name of the item you want to purchase. A list of matching items from your inventory will appear. Click on the correct item to add it to your purchase list below.   Step 4: Enter Purchase Details   Once an item is added to the list, you’ll need to fill in the following details for that row: Quantity: Enter the number of units you are purchasing. Supplier Name: Select the supplier you are buying from. Price: Input the cost per unit. Total Price: This will be calculated automatically for you (Quantity x Price). If you are buying multiple items, simply repeat Step 3 and Step 4 for each product.   Step 5: Review Your Cart   As you add items, you will see the shopping cart icon (đź›’) in the top-right corner update with the number of unique items in your order. Click on this icon to review a summary of your entire purchase order before finalizing it.   Step 6: Finalize the Purchase   After reviewing your cart and ensuring all details are correct, proceed to confirm the purchase. This will create a new purchase record in your system, which you can track in the My Order section. 👉 Continue learning with our next guide: How to Track Your Orders in the ‘My Order’ Section.

DrPro Help & Learning, Inventory / Order Management System

How to Manage Stock in DrPro

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Keeping your clinic inventory updated is simple with DrPro’s Stock Management section.Here’s a quick step-by-step guide to view and manage your available stock. Step-by-Step Guide Step 1: Open the Inventory Module From your left sidebar, click on Inventory.You’ll see options like Stock, New Purchase, and My Order.Select Stock to open the Stock Management screen. Step 2: View Stock Overview At the top of the page, you’ll find a summary of your stock status: Current Stock – Total items available in inventory. Running Low – Items nearing their alert level. Out of Stock – Items completely unavailable. This gives you a quick glance at your clinic’s stock condition. Step 3: Search or Filter Items Use the Search Inventory bar to find specific items instantly by name.This helps you quickly locate an item without scrolling through the list. Step 4: View Inventory Details Each item in the list displays: Inventory Name Type (e.g., Medicine, Equipment, Consumable) Alert Stock (minimum threshold) Total Stock (current available quantity) Action (to view or edit details) Step 5: Add New Inventory Click on the Add New Inventory button in the top-right corner to create a new item record.You’ll be asked to enter details like name, type, and stock level.After saving, it will appear in the stock list automatically. Step 6: Use Inventory Click on Use Inventory when you want to record stock usage (for example, if an item is used in treatment).This action will deduct the used quantity from your total stock. 👉 Continue learning with our next guide: How to Add New Purchase in DrPro Inventory

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