The Orders section is the core of your pharmacy operations in DrPro. It’s where you handle all patient prescriptions, manage walk-in sales, track payments, and maintain a clear record of dispensed medications.
Step-by-Step Guide
Step 1: Navigate to the Pharmacy Orders Dashboard
From the main sidebar on the left, click on Pharmacy and then select Orders. This opens your main dashboard for all pharmacy transactions.
Step 2: Understand the Orders Dashboard
Your dashboard is organized to give you a clear view of your workflow:
- Tabs:
- Open Order: This is your active list, showing all pending prescriptions and orders that are yet to be completed and paid for.
- Completed: A history of all successfully processed and paid orders.
- Order List: Displays key details for each order, including the Order #, Date, Patient Name, Prescribing Doctor, and current Status.
- Search: Use the Search #Order bar to quickly find a specific transaction.
Step 3: Create a New Walk-in Order
- Click the + Walk-in Order button in the top-right corner. An order creation screen will pop up.
- Fill in the top section:
- Select Patient: Choose the patient from your database.
- Enter Doctor Name: Input the name of the prescribing or referring doctor.
- Upload Result: Use this to upload a scanned copy of the physical prescription for your records.
- Add items to the order:
- Select Medicine: Find and choose the required medication from your inventory.
- Qty: Enter the quantity being dispensed.
- Click + Add Item. The medicine will be added to the list below, with details like price and subtotal automatically calculated.
- Repeat the process to add all required medicines to the order.
Step 4: Manage and Finalize an Order
Whether you’ve just created a new order or are managing an existing one (by clicking the “Action” icon from the dashboard), the process concludes in the Order Detail view.
- Review the Order Summary: Check the list of items, quantities, and prices.
- Apply Discounts: If needed, you can enter an Additional Discount percentage in the billing section on the right. The Grand Total will update instantly.
- Choose Final Actions (Optional):
- Check Send Prescription on Whatsapp to send a digital copy to the patient.
- Check Print Invoice to generate a physical receipt.
- Complete the Transaction: Click the Add Payment button to record the payment and finalize the sale. This will automatically move the order from the “Open Order” tab to the “Completed” tab.
👉 Continue learning with our next guide: How to Manage Your Pharmacy Stock in DrPro.

